Balulu

FAQ

Here at Balulu, we like to make sure you have all the answers about the company you need. We have compiled a list of common questions that are often asked, and them and the answers into one place. 


1. Why is sustainable fashion so expensive?


2. How does sustainable fashion help the environment?


3. How is sustainable fashion made?


4. How much of your materials are recycled?


5. What was your inspiration for starting Balulu?


6. How does the sizing work?


7. How should I wash the clothes?


8. What is your returns policy?


9. Where is Balulu currently stocked?


10. Why aren’t your clothes gendered?


11. Do you make clothes in plus sizes?



1. Why is sustainable fashion so expensive?


Sustainable slow fashion is the antithesis of what we consider ‘fast fashion’. There is a lot more emphasis placed on the conditions it was made in and by whom, and also the quality of the item. With occurrences such as the Rana Plaza collapse in 2013, it was time to look at the industry head on and start taking accountability for what we wore and who we would buy from. I believe transparency and traceability should be at the core of any fashion business, and that we must start looking for ethical and sustainable practices where possible. The reason my clothes may be a little more expensive than fast fashion houses such as Pretty Little Thing, or Primark, is because I pay my tailors way above the Indian living wage, and I am not mass producing items. My tailors are highly skilled and deserve to be paid fairly for their amazing work. We are the opposite of factory line production, and like to put more emphasis on each individual item that’s made. I also pay for quality materials that will last a lot longer, and therefore have less of a damaging impact on the environment. 


2. How does sustainable fashion help the environment?


There is more emphasis on quality and using materials, dyes and practices that are less damaging to the environment. If your clothes last for longer, it means less will be going into landfill. There are also lots of nasty chemicals used in a lot of dyes, so for a lot of sustainable companies it is important they are aware of this and work towards using more natural and low impact dyes. There are also a lot more earth friendly fibres available now, so we should try to minimise our use and purchase of artificial and non biodegradable materials where possible. 


3. How is sustainable fashion made?


Sustainable fashion is made in a way that is less damaging to our humanity and the environment. Here at Balulu we make sure that everyone involved, including our tailors and material suppliers are paid fairly and work in safe and healthy conditions. We aim to reuse existing materials where we can, and otherwise work with all natural materials, natural dyes and low impact dyes. We also aim to work with more NGO’s and disadvantaged groups of society, giving more people equal opportunities and economic independence. 


4. How much of your materials are recycled?


I buy the bedsheets from local suppliers, who buy them off the bigger companies (due to an imperfection or a new trend coming in). Once out of fashion or if they have any imperfections then these bed sheets will often get thrown away by bigger companies and end up in landfills. So by giving them a new purpose I am helping to reduce the amount going into landfill and the negative implications this would have on the environment. We also try to recycle and reuse as much as possible as a company and in our practise.


5. What was your inspiration for starting Balulu?


My main inspiration came from travelling and being inspired by what I saw. I had never been anywhere like India before, and on my first trip I was there for an amazing 5 months. It was absolutely incredible, and I completely fell in love with the country. India is full of entrepreneurship and small businesses, and I was amazed by how many skilled tailors you can find, and the most beautiful fabrics I have ever seen. I was thinking about how much I would love to start my own business, and I remember well the first time I caught sight of a very bright, crazy cartoon Indian bedsheet. It was love at first sight. I knew instantly that I wanted to make these bed sheets into clothes, into fun, comfy clothing that could cater to as many people as possible. 


6. How does the sizing work?


All our clothing is unisex and made to more or less one size. We have designed all our clothing to have an oversized style and to be comfortable. As we grow as a company it is our priority to cater for more plus sizes, as we are aware of how important this is. If you would like to know the exact measurement of something then just pop us a message, or If you require a more personal fit then please get in touch and we are happy to see what we can do.


7. How should I wash the clothes?


All Balulu products are tailored to the highest quality, and I want to make sure they are looked after in the correct way to ensure longevity. I am very happy to announce that all the bedsheet designs are now colour fixed, meaning you can put in the washing machine at a low wash without risk of colour bleeding.For anything linen, raw silk or cotton, I recommend gently hand washing in cold water with a mild detergent. After rinsing, roll up the garment and squeeze out excess water. Don't leave the item soaking for too long. 


8. What is your returns policy?


Customers can return and exchange items within 7 days of purchase. Returned or exchanged goods must be in original, unworn condition and with tags to be eligible for a refund. All sales items are non-refundable. 


9. Where is Balulu currently stocked?


You can find Balulu stocked in Bristol shops, That Thing, and Co-Lab. You can also find at festivals such as Glastonbury and Shambala (we were due to be trading here this summer), and markets in London such as Bohemia MarketPlace, and Brick Lane’s Upmarket. 


10. Why aren’t your clothes gendered?


Everything we create is unisex, as we want our clothes to be available for as many people as possible. We believe our clothes can be worn by both men and women, an aim to cater for both sizes as much as possible. We also believe in sharing clothes, so if you can share your dungarees with your boyfriend even better! 


11. Do you make clothes in plus sizes?


Our aim is to try and make clothing that fits everyone, but sadly this can’t be possible all the time. We make clothing that is one size, and adjustable, so it aims to fit lots of different sizes - however we are aware that this does not cater to absolutely everyone. We are doing our best to try and create more sizes, however we are a small company and sadly our budget cannot quite stretch to making more that one size at this time. As we grow as a company and hopefully we have more of a budget to play with, this will be a massive priority for us.


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